Customer-driven development: 3 ways to make customers part of R&D

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You invested tons of money to develop a new capability in your software. It passed all QA tests, from functionality to performance to security. But customer calls are streaming into your support team, each complaining about how the new release has negatively affected the user experience. The software generates defects if customers use your product in a way that was not specifically tested by R&D, such as in different environments or when run on alternative configurations. Continue reading

A Product Management Reading List

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There seem to be tons of books out there that claim to be “perfect” for the Product Manager and those wanting to move into a role in Product Management. There are also reading lists across the Internet — some better, some worse. I’ve found the following 18 books to be essential reading for anyone who is or wants to be a Product Manager; the list is in no way a complete list of all the great books, but a shortlist of those that I think are absolute must-reads. Continue reading

8 Signs and Symptoms of Rheumatoid Arthritis

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Do you have RA?

by Tammy Worth

RA joint

Rheumatoid arthritis is a serious autoimmune disease that attacks the joints and other body parts.

But RA can be tough to diagnose. Symptoms can mimic other illnesses, or they may flare, then fade, only to flare again somewhere else. Lab tests aren’t perfect—you can test negative for RA factors and still have it. And X-rays don’t show signs until later on.

Here are some tricky rheumatoid arthritis symptoms and hints that they’re due to RA and not some other condition.

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